Terms & Condition
Effective Date: November 2025
1. introduction
Welcome to DIVALIN PRIVATE LIMITED.
These Terms and Conditions govern your access to and use of our website, products, and services offered through our online platform.
By using or purchasing from our website, you agree to be bound by these terms.
If you do not agree, please do not use our website or make any purchases.
2. Definitions
“Website” refers to the official online store operated by DIVALIN PRIVATE LIMITED
“User”, “You”, or “Customer” refers to any individual or entity who visits, browses, or makes a purchase on our website.
“Products” means all clothing and accessory items listed and sold through the website.
“Services” means all functions, features, and facilities provided via the website, including online ordering, delivery, and customer support.
3. Eligibility
To use our services, you must:
Be at least 18 years old or accessing under the supervision of a parent or guardian.
Agree to provide accurate, complete, and up-to-date information during registration and checkout.
Use the website only for lawful purposes and in accordance with these terms.
4. Account Registration
You may be required to create an account to make purchases.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account DIVALIN PRIVATE LIMITED
is not liable for any loss or damage arising from unauthorized account use.
You must notify us immediately of any unauthorized access or security breach.
5. Product Information and Pricing
We strive to provide accurate product descriptions, images, and pricing, but errors may occur.
All prices are listed in Indian Rupees (INR) and include applicable GST, unless otherwise stated DIVALIN PRIVATE LIMITED
reserves the right to modify product prices, add or remove products, and update offers without prior notice.
In the event of a pricing or description error, we reserve the right to cancel or modify orders placed with incorrect information.
6. Order Acceptance and Fulfillment
When you place an order, it constitutes an offer to purchase products from us.
We reserve the right to accept or reject your order at our sole discretion.
Once your order is accepted, you will receive a confirmation email or SMS with order details.
Orders may be cancelled due to stock unavailability, payment issues, or verification failure.
7. Payment Terms
We accept multiple payment methods including Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery (COD).
All online payments are processed securely through trusted payment gateways
DIVALIN PRIVATE LIMITED does not store or access your card or banking details.
For COD orders, the customer must pay the full amount at the time of delivery.
8. Shipping and Delivery
We ship across India through reputed courier partners.
Orders are generally processed and dispatched within 2–4 business days.
Delivery timelines depend on your location, typically within 5–10 business days.
Shipping delays due to weather, logistics, or unforeseen issues are beyond our control.
You will receive a tracking link once your order is shipped.
For more details, refer to our Shipping Policy (if available).
9. Return, Refund, and Replacement Policy
We want you to love what you buy.
Our Return and Refund Policy allows you to return products that are defective, damaged, or incorrect within 7 days of delivery.
Please review our full Return and Refund Policy page for complete details.
10. User Responsibilities
You agree:
Not to misuse or interfere with the functioning of the website.
Not to post or transmit harmful, abusive, or illegal content.
Not to use any automated system or software to extract data from the website.
Not to engage in fraudulent activities, fake reviews, or impersonation.
Violation of these terms may result in suspension or termination of your account.
11. Intellectual Property Rights
All content on this website — including text, logos, product images, icons, graphics, and designs — is the exclusive property of DIVALIN PRIVATE LIMITED and protected under Indian Copyright and Trademark laws.
You may not copy, reproduce, distribute, or use any content without prior written consent from the company.
12. Limitation of Liability
DIVALIN PRIVATE LIMITED shall not be liable for any direct, indirect, incidental, or consequential damages arising out of:
Product use or inability to use a product
Delivery delays
Payment gateway errors or failures
Unauthorized account access
Third-party website links
Our total liability under any circumstance will not exceed the value of the product purchased.
13. Third-Party Links and Services
Our website may include links to third-party websites (such as payment processors or courier tracking portals).
These are provided for convenience only — we are not responsible for the content, security, or policies of those external sites.
We recommend reviewing their respective terms and privacy policies before engaging with them.
14. Indemnification
You agree to indemnify, defend, and hold harmless DIVALIN PRIVATE LIMITED, its directors, employees, and affiliates from any losses, damages, or legal claims arising from your misuse of our website or violation of these Terms.
15. Termination of Access
We reserve the right to terminate or restrict your account or website access without notice if we believe you have violated any of our policies or engaged in fraudulent or harmful activities.
16. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Mohali.
17. Changes to Terms and Conditions
DIVALIN PRIVATE LIMITED reserves the right to modify or update these Terms and Conditions at any time without prior notice.
Any updates will be posted on this page with a revised Effective Date.
By continuing to use our website after such updates, you accept the revised terms.
18. Contact Information
If you have any questions, complaints, or feedback about these Terms, please contact us at:
Address: F-361 Indl Area, Ph-8 B, Chandigarh Sector 59, Rupnagar, S.a.s.nagar (mohali), Punjab, India, 160059
Phone: +91 63775 86265
Email: divalinprivatelimited@gmail.com
19. Acceptance
By visiting, browsing, or purchasing from DIVALIN PRIVATE LIMITED, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.